1 reviews | Active since Oct 2017
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Let me start by saying thank you for reacting to the hellopeter comment yesterday and actually installing the speed point machine. Why do people have to irst get upset before you do things. Now if we could please only get it to work. Alister from Gigima does not take my calls and does not get back to me. The treatment I am receiving is disgusting. I would love to be able to speak to a superior and lodge an official complaint. All you can do is leave a voice message with merchant services who till now have also not returned the call. So now as far as you are concerned I am happy but I still am unable to process a card. So no I am not happy. Its as if FNB is trying to aggravate
Please I am begging you to resolve this issue.
Good Day
Thank you for your posting once again,
Kindly be advised that you have generated a new Ref number which has generated to the back of the queue..
Also note that Hello peter can not resolve complaints but the business unit directly.
Please reply to the email that was sent by Zanele from the speed point department.
We apologise for the frustration caused.
Kind regards,
Hello Peter Team
Good Day
Thank you for your posting once again,
Kindly be advised that you have generated a new Ref number which has generated to the back of the queue..
Also note that Hello peter can not resolve complaints but the business unit directly.
Please reply to the email that was sent by Zanele from the speed point department.
We apologise for the frustration caused.
Kind regards,
Hello Peter Team