1 reviews | Active since Jun 2018
Wrongfuly debited
I paid up an outstanding personal loan with fnb two months ago. Last month they debited my account to the amount of R6000. When calling they advised they will fix the issue and close my account, to my supprise this morning i wake up to a debit order of R1300 after speaking to a manager on Monday 25 June regarding my profile not being updated at the credit burue. Worse service i have ever experienced
Good Day Sabu Lungcuzo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB personal loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Sabu Lungcuzo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB personal loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***