Wrongful debit

<p>FNB homeloans decided to debit my account on the 19th of the month costing R115 in unpaid deb t order, this after asking me what day I wanted to be debited which I said the 21st. FNB then again ran the debit order on te 20th and payment when through. When questioning FNB about this, the agent my wife spoke to was very rude and said that the fault was on our side. We sent all the information to FNB to prove that the fault was on their side. Without my concent they paid the money back in to my account after being instructed not to. FNB again debited me on the 25th, I have instructed FNB to pay the money back in to my account and was promised a call back. Nobody has since phoned me back to resolve this query. I am very disapointed in the service recieved and the way my wife and I have been treated. I have requested that I pay EFT yet after the request FNB still debited my account. I very clearly stated in all my e-mails that FNB may no longer debit my account.</p> <p>My contact number is ********** 208 if FNB is willing to try and resolve this.</p>