LD
Lungile D

1 reviews | Active since Oct 2019

16 Apr 2019, 10:32

wrongful charges

I was charged items not paid on the 4th and 5th April, for the amounts R240 and R120 respectively. for what reason i dont know. i demand those funds to be reversed this is ****ing bull**** man

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Apr 2019, 12:17
Official
Good day Lungile, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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