1 reviews | Active since Nov 2015
Wrong wording on bank statements
<p>i requested a reversal from someone who debited my account and after the reversal when i check my bank statement is says unpaid, but its a reversal not an unpaid, so in other words if someone you dont know debits your accoount and you reverse it, it bacomes your problem which in my opinion and others in TOTALLY UNFAIR.</p>
Good day Mr. MAGANESE
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. MAGANESE
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***