Wrong product sold to me
<p>FNB Connect Call centre sold me a 2Gig data plan for R65 permonth and I took the offer and now I only receive 1 Gig and I am told FNB doesnt reimburst airtime and data lost due to porting of numbers. I received an sms telling me of a R115 debit for FNB connect. I call they call centre and no help at all. </p>
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 995965
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint 995965
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)