Wrong interest generated in credit card statement

Item: FNB (First National Bank)
Rating: 2
Author: Gaurav G

Hi,

Even after repeated asking FNB to review this month my credit card statement, they never rectified or provided me with any feedback. I was charged incorrect interest in this month. FNB fail to run auto payment this month on 9th and I had to make a manual payment on 12th. I had sufficient balance in my cheque account to fulfill last month credit card bill. I want FNB to reverse interest generated in this month statement.

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Replies (1)

FNB (First National Bank)'s replyOfficial

27 Dec 2018, 14:51

Good Day Mr. Gupta,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to our Premier department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)

FNB (First National Bank)'s reply27 Dec 2018, 14:51

Official