1 reviews | Active since Aug 2014
Wrong information put on Transunion
<p>My debt councillour has contacted you time and time again and informed you of the mistake you made on Transunion, even screenshots were sent, however you continue to sayeverything is up to date and fine however my credit report shows another thing entirely. After constant communication from my credit provider showing your error, you continue to deny the problem and say that everything is up to date when my credit report shows you marked me 90 days in arrears.</p>
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for the breakdown of service you have experienced.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for the breakdown of service you have experienced.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
From the correspondences I've received lately, it's pretty clear you are not understanding what my complaint is about. Take a good look at the Transunion info you sent and check my online banking profile. Both state you marked me in arrears, and 90 days, I want this rectified.
From the correspondences I've received lately, it's pretty clear you are not understanding what my complaint is about. Take a good look at the Transunion info you sent and check my online banking profile. Both state you marked me in arrears, and 90 days, I want this rectified.