1 reviews | Active since Jun 2017
Wrong information provided by FNB to trans union credit bureau.
I need FNB to update my trans union credit bureau listing on my loan account which is paid up and it is still appearing as being owed current balance R7,879.00 whereas my current balance is R0,00 this is affecting my credit score please FNB do the right thing.
Good day Simon Makua,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Simon Makua,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Loans who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)