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Palesa M
1 reviews | Active since Sept 2016
28 Sept 2016, 08:19
Wrong information captured on Funeral Policy Documents
<p>In August 2016 I took out a funeral policy for myself, my daughter and my sister. I received the policy documents via email, however my sister's name had been spelled incorrectly. Furthermore, wgen taking the policy I insisted that the debit order go through my Capitec account and not FNB thus the Capitec banking details were provided to the consultant, thus the debit order did not go through. I have sent numerous emails to FNB Life requesting the amendment of my sister's name and also the banking details but there has been no response.</p> <p>I would like FNB to fix their mistakes or cancel the policy as I cannot do business where there is incompetence.</p> <p> </p> <p>Regards</p>
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