GB
Giel B

1 reviews | Active since Sept 2017

29 Sept 2017, 05:35

Wrong information and deductions without my permission

The amount outstanding on my account are wrong and the date I took the loan are totally wrong . Different amounts are being deducted without my permission.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2017, 09:08
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)