Wrong Ebucks level, FIX IT!!!

<p>I'm was on a level 5 and with the new changes as of July 2016, I still meet the requirements to remain on level 5!!!</p> <p> </p> <p>Go into my ebucks transaction history and only ONE fnb connect transaction of R100 reflects, where are the other fnb connect purchases amounting to over R200??? Secondly, my car is financed with Wesbank and that also doesn not reflect either!!! </p> <p> </p> <p>Why is FNB downgrading and robbing people of their discount levels???</p> <p> </p> <p>Called the Ebucks call centre and was told it will be sorted but nothing to date has happened!</p> <p>I even sent a written complaint to Ebucks but no response, they never reply!</p>