Wrong Card Delivered

<p>So I might sound a bit childish for complaining about this but when I phoned FNB asking for my replacement credit card as it will be expiring next month, I chose the starburst card like my previous card, today they delivered my card, and the card looks like my check card, same boring design. So I phoned FNB to ask them to send me the correct card, the one I asked for, and the lady was really helpful , but then she said the delivery charge is R200, and I said for what? FNB sent the wrong card, and now I have to pay for it to be delivered, and I work with courier companies, and a secure delivery with Aramex would cost around R80, not R200???? so if FNB decides to deduct this I'll just have to complain again, and again, and again, really poor from FNB it's your fault why should I have to pay for you to rectify the problem?</p>