Wrong Card after 20 days

Item: FNB (First National Bank)
Rating: 1
Author: Riaan N

<p>After struggeling to open a business account I was sent a card 20 days after account was opened but im unable to activate card. Just when i thought things would get better.</p>

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

19 Apr 2017, 13:05

Good day Mr. Rnell

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

FNB (First National Bank)'s reply19 Apr 2017, 13:05

Official

Good day Mr. Rnell

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

Riaan N's updateReviewer Update

03 May 2017, 09:21

Sorted

Way better bank than ABSA!!!

Riaan N's update03 May 2017, 09:21

Reviewer Update

Sorted

Way better bank than ABSA!!!