LK
Lusanda K
1 reviews | Active since Aug 2013
14 Mar 2016, 13:04
Wrong Beneficiary
I have recently made a payment of R2500 to an account that no longer exists, but still appears as a beneficiary. The account that is meant to be under the beneficiary is an FNB account not Nedbank, the Nedbank account no longer works. How can I get this money back and paid into the right account
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FNB (First National Bank)'s replyOfficial
14 Mar 2016, 14:02Hello lucie_k,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Mar 2016, 14:02
Official
Hello lucie_k,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887993.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)