GN
Gugulethu N
1 reviews | Active since Jan 2020
05 Jul 2023, 14:25
Wrong banking details
I am a Sub-Contractor and we invoices our local school around our arear. we mistakenly typed a"5" instead of a "4" on our invoice in the bank account number.
Invoice as been paid on the 7th June, and both Standard Bank and FNB has been sending us from pillar to post and we haven't been assisted. today is the 4th July and we still haven't been helped
Please assist cause our local banks are not helping us reverse or retrive out R40 000.00 back.
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Jul 2023, 15:09 Good Day Gugulethu Matshepo Ntuli
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply05 Jul 2023, 15:09
Official
Good Day Gugulethu Matshepo Ntuli
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team