NL
Natalie L
1 reviews | Active since Aug 2012
04 Oct 2019, 10:21
Wrong bank account change
You have without my authorization immediately upgraded my account to a premier account, i have spoken to no less than 15 computers and 15 agents to try to get this resolved only to be told it will take at least 7 days as well as ************ charges!!! THIS IS UNACCEPTABLE!!!!
I want my account IMMEDIATELY restored with NO undue charges!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Oct 2019, 11:42Good day Natalie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Oct 2019, 11:42
Official
Good day Natalie,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***