JC
Jacques C

1 reviews | Active since May 2009

09 May 2017, 07:50

Wrong advertising

<p>Good morning FNB,</p> <p> </p> <p>If you make adds to get more people, get the facts of what you are saying please.</p> <p> </p> <p>This morning on the radio there was a add "get an incontact message on ANY amount from your account"</p> <p> </p> <p>That is so false ! The minimum value is R100 on which an incontact message can be triggered!</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2017, 08:43
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)