1 reviews | Active since May 2016
Wrong address
<p>On 13 Feb I received a statement not belonging to me I reported it to Fnb and after many phone calls with no joy I reported it on Hello Peter I received some e mails and a phone call from aRosi telling me the customer must come and change his address Not my problem Dont Fnb Rica a address by law when they open a account My ref ********** refer So glad Im not a Fnb customer and will never be One month later and I again received a statement</p>
Good day Mr. Herman32
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Herman32
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***