KM
Karel M

1 reviews | Active since Mar 2019

11 Apr 2019, 12:44

wrong account open late estate account *** wrong one correct one *** closed

they open a wrong account for me and asked me to deposit R250. affter that kthey told me that i must open another account for the late estate account and i open it and asked them to tranfer the money from the wrong one to the right -one but nothing happen till now and they close the right one and now standard bank has send funds on the account and is close now . can fnb tell me what happen here .

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Apr 2019, 13:43
Official
 
Good Day, 
  
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)