wow, what a useless bank fnb has become.

last month i downgraded from private clients to the most basic level that you have. because the private bankers are uttely useless.

i did not even activate my cards, as they were already activated when i received them.

on my birthday we celebrated with a couple of friends, when i wanted to pay the bill, my credit card was declined. "Wrong pin" i know i typed my pin correctly. after a couple of times my card was blocked. I got the same error from my cheque card as well. the entire weekend my Credit card was blocked, with wrong pin message.

i tried to get my card unblocked, i could not do this via the fnb app. i tried to speak to a manager via the app. that feature is so useless. i was no 37 in the queue. the fnb times out before anyone can help you.

so needless to say, on sunday i could not use any on my cards, not even my petrol cards.

on my birthday you demostrated how useless bank you really are.

look at my profile, and then as well as by business profile. i have a meeting at capitec bank is a few hours. look at what you are losing. im moving all my business away from fnb.

and why did you send me 2 petro cards. you were suppose to send me a new cheque card, but instead, i was send 2 petro cards please continue employing usless staff,