Wouldn't recommend

For the last few days I have been waiting for my premier credit card to arrive. Today finally it arrives. I got to activate the card. I get a system issue stating my card cannot be activated right now. I reach out via your chat line on your app MULTIPLE times. I was greeted with some of the most *********** service, from not answering questions to general lack of knowledge. I then get told I must update my profile as it is apparently incomplete, strange that it can be incomplete but there was no problem sending me my card. Anyway, I get told contact cx service, I do this the first person I talk to tells me no I must take the credit card teams.number and contact them. The next agent tells my profile is incomplete aswell, I told her the issue very clearing she then repeats to me what I said like she figured it magically. She was rude, I could hear her messing around in the background. She then tells me, I must go to into a branch to give them what the missing documents. I get upset and ask what is the point of doing something online if I must go into the branch. After that , I ask for a manager she tells me she will put me through. She transferred me to a line that is discontinued and gave me a discontinue number. Please do listen to the last recorded contact ID you have for me. I suggest if you think you understand call center cx service you have a hard look at the realities of the service your agents are giving. Back the point. All I want.to do is activate my card? This is crazy, and in this day and age for a bank to he so *********** is beyond me. At this point I don't even think the effort is worth it and I may aswell just cut this card up.