Would you like to be oppressed

Item: FNB (First National Bank)
Rating: 1
Author: Thabo M

<p>Even though I was sequestrated in 2009 and the Discovery credit card formed part of the unbundling of my affairs. Today I m seen as a high risk, by my bank even after the amnesty from NCR. I have just app**** for a home loan, but I can only be financed at 15% interest rate. That s ruining me, and not helping me like your slogan. Would you please send me proof that the account was paid in 2009 andcard division to update my status.</p>

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Replies (2)

FNB (First National Bank)'s replyOfficial

14 Oct 2016, 10:40

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply14 Oct 2016, 10:40

Official

Good day,

Thabo M's updateReviewer Update

20 Oct 2016, 18:37

Thanks to Zanele Sishange and the team for the effort they put into resolving this matter, today I finally received the letter confirming the closure of the account in question.

Thabo M's update20 Oct 2016, 18:37

Reviewer Update

Thanks to Zanele Sishange and the team for the effort they put into resolving this matter, today I finally received the letter confirming the closure of the account in question.