TL
Tish L
1 reviews | Active since May 2018
11 Feb 2020, 09:18
#WorstNationalBank
Had the displesure of using Slow Lounge 8/2 at CPT Airport. Had a severe chronic illness flare up, needed a wheelchair. Was informed that wheelchairs aren't permitted in the lounge. It was left outside in the passageway - do we make you feel uncomfortable? #worstnationalbank
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FNB (First National Bank)'s replyOfficial
11 Feb 2020, 10:40Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Feb 2020, 10:40
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***