MK
Martha K

1 reviews | Active since Apr 2019

26 May 2017, 09:17

WORST WORST SERVICE OF ALL BANKS

<p>Have been on the phone with about 4 people that does not know what the hell they are doing and am getting the run around - then the last operator just put the phone down. How does FNB TRAIN THEIR STAFF+ FNB *****ING MY MONEY AND NOW I CANT GET R55 RAND BACK FOR UNAPPROVED DEBIT ORDER THAT WAS REVERSED</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2017, 10:00
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)