worst turnaround ever!!!

I have been desperately trying to open/activate a business account with FNB for 4 Months and still no joy. I have made many phone calls, spoken to almost the entire call center, had my account escalated at least 10 times, sent and resent documents over and over, been promised to get feedback with 3 days and have even threated to contact the CEO directly but nothing will get FNB to help my situation.<br> I am utterly ashamed to have once been part of this organization.