Worst Turn Around Time in History

<p>after making a forex payment in September i requested a proof of payment 2 weeks ago in order to send to a manufaturer as proof that i have made the payment, i called in to the forex line and was told the system is down and i will be assited once its up, i returned the call with no assitance also called my private bank melanie barnard and was told she would do the necessary and get back to me its been more thatn a week since and still nothing, clearly service si the last thing FNB is able to offer, FYI this is not my first complaint on this matter as well as lack of service from the private bankers </p>