Worst treatment ever

9:00 the bank opens we stand in the teller que. The manager (Charlotte) of FNB goes and fetchs people that came in after us and takes them to the teller for assistance. She says nothing to us she doesn't even bother with an explanation as to what is going on. I then ask her why are those people pushing in the line she says she will be quick and gives me attitude just because I had the nerve to ask, she says not to speak to her when she is busy helping other people and continues. Now all the people in line are complaining because it was \us"blacks in the line and just because the customer was of her colour they did not have to stand in line to get assistance. It felt like we were in the apartheid era. Really disappointed that a manager of a place has no regard and respect for customers."""