Worst Streamlined service

<p>Opened an Fnb premier checque account. Activated the account this morning. Tried to make a purchase 3 times via Fnb online. Got the error message account frozen. Phoned in 3 times in the space of an hour to get the problem resolved. First consultant said there was a hold on the account and transferred me to telephone banking. After authenticating me and registering me for cellphone banking, he said from his side there is no hold on the account. Third call the woman said that the account has been frozen due to Fifa documents I needed to send to them. After explaining to her that I have had a ****** Fnb platinum credit card with them for a couple of years now and my details haven't changed she stated I must stay on the line while she checks. 15 minutes on hold I have had enough. Please close my new checque account. Your horrible apparently streamlined service has a lot to be desired. Starting with your courier company who couldn't deliver my card on time. You're another example of a third world bank posing as a first world bank. </p>