MF
MONIQUE F
1 reviews | Active since Jun 2012
03 Jul 2019, 10:57
Worst service to loyal clients!!
Worst service ever!!!! Been waiting 3 weeks for a refund on overpayment on settlement of a personal loan account. This is unacceptable lack of service from this bank. Pathetic.
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Replies (2)
FNB (First National Bank)'s replyOfficial
03 Jul 2019, 12:02Good day Monique,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF..
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Jul 2019, 12:02
Official
Good day Monique,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF..
Regards,
Hello Peter Complaints Team
***
MF
MONIQUE F's updateReviewer Update
10 Jul 2019, 15:14Hi,
Week later and no progress.....
Week later and no progress.....
MF
MONIQUE F's update10 Jul 2019, 15:14
Reviewer Update
Hi,
Week later and no progress.....
Week later and no progress.....