WORST SERVICE TO A LOYAL CLIENT EVER PAYING FOR NOTHING

Worst service ever and being treated like a ******** ,paying for debt insurance, that one cant use even if 5% of of your salary is paid into your account they will cancel the insurance during this time of Covid 19 ,i strongly feel that why are we paying for something that when one is in financial turmoil and uncer*****y the bank would rather offer a loan on top of all your debt which means that ill be worse off when things are back to normal instead off assisting with a payment break like other financial institutions. i have been a loyal customer of fnb for the past 14 years and have never experienced something like this. I will be moving my accounts from FNB once things are back to normal ,it sickens me to think that a bank whom one is suppose to trust in times like these are only there to make money of you. QUICK TO TAKE M Y MONEY BUT SLOW TO ASSIST IN TIMES OF NEED!!!!!