1 reviews | Active since Feb 2014
Worst Service Provider in SA
<p>I logged a call bia online banking requesting assistance 31 March. I received my 1st correspondence 3 April via mail advising someone will be in contact shortly. Till today 13 April no one has contacted me.. This my 4th struggle with FNB since 2017 started.. highly recommend Capitec to any FNB member wanting to move away! FNB's service keeps going into the drain ! </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)