NJ
Nishant J
1 reviews | Active since Dec 2018
02 May 2019, 11:33
Worst Service provider in banking
They have stopped my international banking without informing me. When I call the customer care they are saying they even don't know the reason and transfer my call to international limit department and they don't pick up your. Last year December they did the same and after several follow up they removed the restriction for international usages of my card. How can you be so insensible? I am facing lots of issue as I need to pay my international trip payment and if I'll not able to pay by tomorrow then they are going to charge me heavily.
Please let me know if you are ready to pay the penalty.
Please do the needful asap.
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Replies (3)NJ
Nishant J's updateReviewer Update
02 May 2019, 11:41I just checked the same with my other friend and they are also facing the same issue . If you can't provide the service to passport holder then why you are allowing them to open account in your bank.
We can go to another bank that have no differentiation between passport holder and ID holder.
NJ
Nishant J's update02 May 2019, 11:41
Reviewer Update
I just checked the same with my other friend and they are also facing the same issue . If you can't provide the service to passport holder then why you are allowing them to open account in your bank.
We can go to another bank that have no differentiation between passport holder and ID holder.
FNB (First National Bank)'s replyOfficial
03 May 2019, 12:45Good Day Nishant Jain
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply03 May 2019, 12:45
Official
Good Day Nishant Jain
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref : ***NF
Regards, Hello Peter Team Tel number: ***
NJ
Nishant J's updateReviewer Update
01 Jun 2019, 11:57Again started facing the same issue that I raised last month. FNB again blocked my international transaction. I don't know how to resolve this issue.
NJ
Nishant J's update01 Jun 2019, 11:57
Reviewer Update
Again started facing the same issue that I raised last month. FNB again blocked my international transaction. I don't know how to resolve this issue.