Worst service provider

Worst service provided from both chat service and over the phone. Never mind constant incorrect Ebucks allocations. I have needed to call fnb 3 times since Monday. Firstly for a ***** case they had to log that they still hav no answer because it hasn’t been 10 working days yet. Secondly because for the 2nd month in a row they did not allocate the correct Ebucks. And when u try to use the chat service the ppl are no help. Got no Ebucks for fuel purchases and got incorrect amount for takealot purchase on the 15th. Last month they also gave me less Ebucks back because they said I didn fill up at engen Bt then after they checked they saw they made a mistake that it was all at engen. So they had to redo the allocation. I don’t knw how many months I lost out on because I didn check. Now today I go to clicks and my virtual card says I reached the daily limit even tho I didn even spend R500 an my limit is R5000. Get home call them cz the chat service is useless and they say oh it needed to b refreshed on their side. I explain to Deon Vorster that they have a promotion where if u use the virtual card at clicks u get double the Ebucks back and because of the error on their side I wasn’t able to now use my virtual card an he says sorry there’s nothing he can do. And there’s supposedly no manager online. Beyond useless service at this point of everytime I need to log a query ppl can’t help. And beyond ***** if I need to check my points every month cz they don’t calculate it correctly.