Worst Service Possible

<p>I have been struggling for a YEAR now to just open a business account. Everytime I forward documents new documents are requested. A Month ago the last documents was forwarded to accountopening. The lady who assisted me told me that the account has been closed due to none activity. I could NEVER use the account because there was always a document which needed to be send. So then when I send through the last document the lady said that all the documents was received she will send through to the necessary department and will receive a notification withing 48 hours that our account is operational. it has been a month!!! Today Thabo says I should never have send through to account opening because the account was closed I must now send through EVERYTHING again to permissions!!! This is totally ridiculous and unacceptable to struggle a YEAR to just open an account!!!!!!!!!!</p>