Worst service on credit card(three months waiting application),Women consultants do not want to assist

Worst service ever especially black Fnb consultants when i app**** for a credit card Very unprofessional no feedback. I app**** for a credit card for three good months no feedback no follow up.If you dont follow up they dont even call you.I spend more than 1000 rand airtime calling card authorisation,card applications for nothing. After providing all paperwork in three months being send pillar to post they told me Declined.Mall of Africa black lady branch manager is lazy rude and arrogant.I am black but wish to be served by a white or an indian consultant.We pay these peoples salary why cannot they offer us much needed service. I gave them all the paperwork and i qualify for a credit card as some banks even offered me but wanted to stay with Fnb for personal reasons but yooooooo your Bank is runned by clueless educated angry ********* women without intergrity.