1 reviews | Active since May 2016
Worst service in bank history
<p>My bank is the worst in service when emailing documents they say it full and unable to receive my email. I have had a dispute in terms of my money. Someone used my card and bought something and it wasn't me who used it up until today I have not received my money back. There are a retanal company went into my FNB account and took R6200 and I asked them to reverse it because I did not authorise this transaction and the very same same company is taking R10 on a basis. What security do we have if this bank does not assist they customers.? Worst service ever</p>
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)