Worst Service in 2 Years

<p>This morning I tried to setup the FNB app on my new phone. As requested I inserted a card number and pin (correctly twice) and return a message that the pin was incorrect. Had to go out and purchase some items and my card failed authentication, a pin issue. Phoned the number on the back of the card from the supplier, and was told that I had to be next to my pc. Really! Got home and phoned FNB and got tranfered to somewhere that never answered. Raised the issue on FB and was told to phone the attached number but there is no number. So, I logged a complaint on online backing that will take upto 24 hours to respond. Two previous messages, weeks ago, still not responded to. So tried my online banker by phone and guess what, got transfered and still waiting for someone to answer. What you you suggest I do FNB</p>