Worst service - If you're thinking of switching to fnb, don't!!

I have waited for feedback on my credit card application for almost 2 months in which time I have received almost no contact from fnb and have had to constantly waste my time following up. I spoke to 2 managers in the credit department and they both said that they would contact me within 24 hours with feedback. Both managers never bothered to call me again. When I opened my account, I also asked them to switch my debit orders 2 months ago and this has still not been done. The lack of service is ridiculous. If you're thinking of switching, don't! Worst mistake I ever made!