Worst service I have ever received in any bank

Went into the FNB branch to follow up on an account I opened in July. Instead of transferring the money they had a bank cheque just lying around inside the bank since July without any notification. The guy that was suppose to help me left me twice for forty minutes at a time without any explanation. Incompetence was clearly written all over the staff working there including the manager that tried to help but not really helping at all in the end. After two and a half hours inside the bank they finally managed to get it right but only after making me feel that I was at fault. This is not acceptable and I will never bank with FNB again.