Worst service from the agent Darren Jackson worst bank to use for personal banking

I spoke to an agent named Darren Jackson who refused to help me and been putting me on hold and promise to call me back since yesterday i have not been called agent was so impatient he wants to end the call or put me to someone else because he refuses to help Fnb is the most inconvenient bank I have been struggling to transact for a week their call center that will refuse to help is even worse and waste of time I am closing my account once I am able to move my money disgusting bank and it's employees