WORST SERVICE FROM OUT-SOURCED DEVICE INSURANCE!

Hello FNB,<br> <br> Just to let you know, I am a loyal customer and I got two FNB devices and I recently had one ******.<br> I had both devices for over 2/3 years and I literally did the claim last month and CIB Insurance has not provided me with feedback since the 15th of March.<br> I literally have to call them every week and they never provide any feedback.<br> My case was registered on the 15th of March and they say that it only got registered on the 2nd of April 2016. FNB better change their device insurance company they are currently losing or you guys are going to start losing clients cause of bad customer service from your 3rd party contractors.<br> CIB Insurance is the worst service provider you guys could of ever chosen to be partnered with.<br> I have just cancelled my device insurance and moving to a proper service provider.<br> Hope FNB does something to address this bad customer experience.