Worst service from FNB ever

<p>On the 6 December i was contacted by FNB offering me a sim card after everything was done i recieved a sms saying the sim card will be delivered within 24-72 hours I'm still waiting, i had to contact fnb connect on monday the 12th only to be given the number to the courier (Courrier IT Cape Tonw) and i had to call them to track my sim myself there i was put on hold for 5 mins with no response, today i phone fnb connect and was put on hold and eventually just hung up, this is the worst experience i ever had with FNB a bank i have been with for 10 years. </p>