AM
Akesh M

1 reviews | Active since Jan 2012

27 Feb 2017, 15:46

Worst Service From FNB Connect

<p>Trying to get through the FNB Connect is a nightmare. I have been transferred 25 times with out any resolution. How hard can it be to assist a client? - Clearly FNB Connect is useless.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2017, 08:57
Official

Good day Mr. ak0007

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***