Worst service from FNB and not helpfull

I am so frustrated with this bank. Please tell me how i should pay my rent? Pay for my car? Pay my accounts? Buy data? When my card was swolled by an FNB atm. I am still waiting for my card to be delivered. I cant log into my internet banking without it coz my phone was ******. And even after explain8ng to people at FNB in Kimberley they made we wait more than a week to get the card after they promised 3 to 4 work days. I had to come to kuruman for the lockdown went to the bank again they said 3 to 4 work days and still no card. No card at all. Its past the first of the month and still no card. Tell me what must i do. I keep paying for card replacements and deliveries and still not good service at all. I just want access to my money so I can use it. After the lockdown im finally done with FNB. This is the worst service.