Worst service for such a longstanding customer.

I was a customer of fnb for all of 4 days. I signed up for a new account at the Goodwood Branch. All pertinent documentation was supp**** by myself and verified by the consultant. That was the Monday. Friday when my salary was paid in, literally 5 seconds after the deposit confirmation then I receive 2 SMS's that a hold was placed on my account because i did not supply my POA. Very much to my surprise because that Monday morning I had a new Statement printed from my current bank. Calling the helpline was just a frustrating mess. You are treated like you are a ******** and they are above being questioned. On Saturday I had no choice but to close your the account because it was obvious you certainly don't need the business. Thank you for 'helping me' . You are just the worst! have never been treated this badly, just because I am a low-income, uneducated customer does not mean you get to treat me like a second class customer. Never have I experienced such inefficiency and a plain lack of professionalism. A bit of advice, divert some of those ad campaign monies and buy a scanner for the Goodwood Branch>