DC
Dr C

1 reviews | Active since May 2016

01 Nov 2018, 12:13

Worst Service FNB Gateway

Please get your Business Banking team to contact me !!!! Been phoning and making appointments which never work out and your manager is rude at Gatway Business Banking Gateway

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2018, 12:35
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)