WORST SERVICE EXPERIENCE WITH BUSINESS DEPARTMENT

Worst Customer service ever.

From the so-called bank managers to their complaints department. HORRIBLE service. Have dealt with Lethamaga Ntsoane, who only responds when told I would go to the media.

I logged a complaint (complaint ***) with their complaints department that I should be assigned a new bank manager that puts our needs first, and was told they would contact me within 24hrs. Now it's 10 days later unless they meant 24 yrs / months / days. Who knows?

I wouldn't recommend FNB to anyone with the kind of service I got, but rather NEDBANK.