dH
danish H
1 reviews | Active since Feb 2015
04 May 2019, 17:44
Worst Service ever, you have to beg to get whats due to you
The worst institution to deal with, you have to beg to get everything that's due to you. Their ebucks department is the worst of all. You will never get answers and they don't have the courtesy to call you back after they promise they will come back with a response, been over three weeks since a query was logged and absolutely no response from them. This is normal when you deal with any department at fnb.
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 May 2019, 09:27Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply06 May 2019, 09:27
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***