PD
Paul D

1 reviews | Active since Jul 2015

28 Jul 2015, 08:38

Worst service ever - Steer clear!!!

I have had two terible experiences which have both yet to be resolved.<br> One is with business banking with whom I wasted over R350.00 airtime, more then 10hours of my time trying to give them business by holding my business account with them. I sent all my documents as requested and received emails notifying me that I would be registered and able to use my account within 3 working days it has now been over 10 working days and still nothing . I have Phoned and received terrible feed back that has not help at all, I have gone to the banks branches and received even worse feed back as they claim that they can not help me either.<br> <br> The private banking is worse as I have been paying for services that have never been delivered I have tried to make use of the services promised and still nothing.<br> <br> I used to recommend FNB but right now I would recommend Bank of Zimbabwe... <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2015, 09:08
Official
Hello PaulDuncan911,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728865.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)